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I forgot my PIN. What do I do?

Personal customers: You can reset the Personal Identification Number (PIN) that you use at bank machines and when making purchases by calling the Customer Contact Centre at 1 800 363 9992.

If you are a Small Business customer with a BMO Debit Card for Business, please visit your BMO Bank of Montreal branch to reset your PIN.

To reset the PIN on your MasterCard, please call the MasterCard Customer Contact Centre 1 800 263 2263.

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