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Why has my credit card been declined?

A credit card may decline for many reasons such as the merchant’s machine, invalid PIN, or your available credit. You may review your available credit:

  1. Click on My Accounts
  2. Select your Credit Card account. Here you will find details of your Credit Card in the blue box.

If you have sufficient available credit for your purchase and need further assistance, please call us at 1 800 263 2263.

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